Do you guarantee my frozen order will arrive frozen and within a specific amount of time?

We have made arrangements with our freight providers to ensure your shipment of frozen seafood will arrive within two days of leaving our facility. Every order is packed in eco-friendly packaging you can curbside recycle, and it's packed with the right amount of dry ice and earth-friendly, water-based gel packs to ensure it arrives frozen. It's possible the dry ice may still be present when your order arrives.

NOTE! As fascinating and cool as it is, it's important you never touch dry ice with bare hands and be sure to keep it away from children and pets! It will complete sublimate (disappear!) on its own. In the event the dry ice has completely sublimated when your purchase arrives, your seafood will still be frozen and should be put in your freezer as soon as you're able to get to it upon receipt.