I was sent a coupon and forgot to use it when I placed my order - how can I have this applied?

Darn! - We hate it when that happens! (We've been there) In the event you forgot to enter a coupon code when placing your order, please contact Customer Care asap, within 24 hours of clicking the Submit Order button and we'll work with you to address it.

You can reach Customer Care in one of these three ways:
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In the event the coupon was for a free item and your order was already processed and prepared for shipment, we'll need to make it right on your next order. We'll take care of these on a case-by-case basis. We're here to serve you and want you to have a great experience!

Also - if you already placed your order and another becomes available, right after - we get it... and feel your pain. Unfortunately, newly-released coupon codes and special offers cannot be applied to orders that have already been placed.